Apologies

Further to Professor Festinger’s unwillingness to accept facebooks repeated privacy violations and hackneyed apologies, I wanted to look at organizational responses to public outcry. The article I found is out of the Harvard Business Review is a step-by-step guide: https://hbr.org/2015/09/the-organizational-apology. A quote I found especially interesting: “For many years, medical professionals were advised not to… Read More